Overview

Our refund and returns policy: we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be damaged and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items
  • Food Items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

If shipping not recived / Shipped item damaged

Refund Timeline : we need 15 days to refund your amount.

Contact us at jofoodsindia@gmail.com for questions related to refunds and returns.